Who is CRA

Charles H. Robbins,
Founder and CEO
More than 40 years of leadership and innovation in healthcare services design and management. As founder and CEO of a $400 million NYSE medical services company, pioneered managed care models for military, community, and special needs populations. Vice President and Director of Operations, Tabershaw/Cooper Associates (1973-75); Manager, Medical Information Systems, Computer Science Corporation (1970-73). U.S. Army Medical Service Corps, Policy Analyst, Branch Chief, and Staff Officer (1951-70). Founded CRAssociates, Inc., in 1998; as CEO, continues tradition of progress and service to help diverse clients throughout the nation provide the best possible healthcare at reasonable cost. MBA, University of Maryland; BS, Computer Sciences, University of Maryland. Graduate work in Operations Research, Systems Analysis, and Public Administration, George Washington University and American University.

Charles B. Robbins, Senior Executive Vice President, Facilities Development
Brings in-depth understanding of operations to design and construction of turnkey healthcare facilities. As Senior Vice President for Facilities Management of a $400 million NYSE medical services company, 1976-97, evolved a modular, cost-effective process for developing primary care centers, hospitals, and specialty clinics. Designed, constructed, and equipped approximately 40 healthcare facilities, from site selection to ribbon cutting. Developed 6 NAVCARE clinics in different states within 4-month timeline. Senior Executive Vice President, CRAssociates, Inc., since company's founding in 1998. As in-house developer for major health facility projects, integrates design with function and setting to produce world-class centers of excellence. Projects include 52,000 square-foot U.S. Army Family Health Center in Woodbridge, VA, and several new Department of Veterans Affairs Community Based Outpatient Clinics (CBOCs). BS, George Mason University.

Michael Starr, Chief Operating Officer
Provides executive leadership and hands-on management skills to healthcare services contract administration and project oversight. From 1976-99, directed $100 million Government Managed Care Services Division of a $400 million NYSE medical services company. Developed managed care networks, implemented utilization management, and recruited healthcare personnel for DoD and correctional facilities throughout the country. As Controller for the National Savings and Loan Association (1971-76), administered and managed international contracts with the U.S. Department of State. Served as Administrative Officer for Control Data Center, a CDC-operated organization supporting government and corporate clients (1967-71). As COO, CRAssociates, Inc., oversees project administration, business development, and quality assurance, providing every CRA project with top executive attention and leadership. BS, Accounting, University of Maryland, College Park.

John Wetherell, MBA, CPA, Chief Financial Officer, Senior Vice President
Seasoned healthcare operations, financial, and information systems administrator. As Director of Budget and Cost for a $400 NYSE medical services company from 1992-98, managed financial planning and daily accounting operations. Monitored company business performance; analyzed potential acquisitions; coordinated audits and responses to legal and contract requirements. Worked as a Vice President, Financial Reporting and Planning for National Medical Enterprises, a 2 billion dollar for-profit hospital chain (1984-92) developing strategic plans, budgets, and forecasts, creating financial models, and preparing a variety of financial reports.  CPA, licensed in Maryland. BS in Business Administration, University of Maryland; MBA, University of Baltimore.

Thomas W. Burden, FACHE, Executive Vice President
Decades of experience in developing and operating military and civilian healthcare programs. In several executive positions at a $400 million NYSE medical services company, directed government and corporate contracts for primary care, occupational health, behavioral health, and capitated medicine. Overall responsibility for design, staffing, clinical services, healthcare utilization, claims processing and reimbursement, and quality assurance. Implemented new healthcare delivery systems, including emergency and ambulatory care clinics in naval facilities. On active duty in the U.S. Navy (1968-90), headed Bumco's Healthcare Program Analysis Branch; directed administrative support for military dental, alcohol treatment, and tertiary care facilities; and directed clinical, medical department of USS TARAWA (1977-89). Performed technical, recruiting, administrative, and educational functions for the U.S. Naval Medical Department (1968-77). As a CRA Executive Vice President since 1999, major projects include Army Family Health Centers in Virginia; a health/wellness center for an Indian nation in Kansas; and an occupational health program serving 26 assembly plants for a major auto manufacturer in the mid-West. BA, Health Care Management and Business Administration, University of LaVerne, California, and MHA, Baylor University, Waco, Texas.  Fellow, American College of Healthcare Executives.

Kathleen Arlinsky, MBA, Executive Vice President, Human Resources
Two decades of successful and diversified experience as a human resource manager. From 1986-99, oversaw Human Resources operations for a $400 NYSE medical services company. Functions included recruitment; employee relations; compensation and benefits; training; retention programs; and legal and contract compliance. Pioneered use of information systems for human resources functions; defined standards and created quality control procedures; set corporate HR policy. As Vice President for Human Resources at CRA from 2001-present, responsible for full-service HR department, including sourcing, selection, and retention of qualified candidates and supervision of recruiting, credentialing, administrative, and IT personnel. Certified Senior Professional in Human Resources Management. BS, Economics, Southern Connecticut University; MS, Management and Business, National Louis University.

Robert L. Askew, Jr., MBA, Executive Vice President
Extensive experience in contract development, financial, logistics, operations and management support. As Director of Contracts Pricing for a $400 NYSE medical services company from 1989-98, managed and prepared business proposals including all aspects such as: financial models, pricing strategies, contract issues, compensation and small business plans. Analyzed and prepared contract requirements of ongoing projects; coordinated pre-award audits and responses to legal and contract requirements, monitored and reported small business performance. Developed operational and financial models that assisted in transitioning his previous employer from a government contractor to a leader in the development of integrated systems of care for private industry. Worked as a Program Administrator and Financial Analyst for Harris Corporation (1981-89), developing strategic plans, budgets, and forecasts, creating financial/pricing models, and preparing a variety of financial reports. As Executive Vice President, CRA, 2000-Present, provide corporate oversight, logistics support, special projects (contracts pricing, management support). BS in Business Administration and Economics, Rollins College; MBA, Florida Institute of Technology.

Dorothy A. Benavidez, Sr. Vice President, VA CBOC Operations
Ten years of VA experience serving in various capacities relevant to Ambulatory Care, and more specifically, the VA Community Based Outpatient Clinic (CBOC) program regarding contract clinics.  As Staff Assistant to the Director, implemented nine VANTHCS CBOC contracts and directly responsible for the start-up of over 20 individual CBOC sites, enrolling over 6,600 veterans in a 39 county area.  As the Operations Administrator of the VANTHCS Fort Worth Outpatient Clinic, responsible for the operation of a complex outpatient operation that included primary care, psychiatry, physical therapy, dentistry, surgery, dermatology, podiatry, urology, laboratory, radiology and pharmacy services for over 70 FTEE who treated more than 60,000 outpatient visits per year.  As CRA Vice President of CBOC Operations from 1999-2007, responsible for the implementation and management oversight for all CRA CBOCs.  As CRA Sr. Vice President/Director for Veterans Services, beginning in 2008, Ms. Benavidez provides central leadership in accomplishing all primary care and mental health care services requirements and ensures complete contract compliance.  BS, Health Professions (Allied Health Education), Southwest Texas State University; MS, Health Care Administration, Trinity University, Texas.

Julie Ann Turek, CPA, Controller,
Responsible for all accounting activities at CRA, including financial statement production, cash flow management, revenue recognition, billing, payroll, accounts payable, tax return coordination, and cost accounting reporting.  Ms. Turek brings 15 years of accounting experience to CRA including auditing experience she obtained while working at KPMG Peat Marwick and financial analysis skills obtained while working at Sprint PCS.  She also has previous experience as a controller gained while working at HQ Washington.  Ms. Turek has been with CRA since 1999.  She obtained a Certified Public Accountant License in 1994 and earned her Bachelors of Business Administration from the University of Miami.

Paula Mullineaux, Vice President, Professional Services and Business Development
Comprehensive background in building, managing, and facilitating healthcare services programs for national and emerging organizations. Implemented new, centralized information system as Director, Systems Support and Training, Kaiser Permanente (2003-06). Vice-President, Operations, for 4GL School Solutions, Inc., a young educational software company (2001-03). In 2000, Vice President, Client Services, ValueMed Systems, managing customer relations and new business development. As a senior executive at Computer Sciences Corporation (1994-2000), directed Client Relations, Product Strategy, International Sales, and Business Services. Chief Operations Officer for VivaHealth, Inc., an HMO start-up (1993-94). As a key executive for EHG National Health Services, Inc. (1988-94), marketed and directed government and private-sector occupational health programs, and managed operations, sales, and clinical functions for the company's Western Division. Director of Allied Health and Claims Services, Cigna Healthplan-Mid-Atlantic (1986-88); Director of Operations for HealthPlus, Inc. (1984-86). As CRAssociates Vice President for Business Development and Vice President for Professional Services since 2006, Ms. Mullineaux manages personal services contracts and leads marketing initiatives. BS, Social Sciences, Indiana University of Pennsylvania; MPA, University of Pittsburgh.