CRA Community Based Outpatient Clinics (CBOC'S)

CRAssociates, Inc. (CRA) has been actively involved in the delivery or primary care for over 9 years, providing a wide range of primary and mental health care services to beneficiaries of the Department of Veterans Affairs through the Community Based Outpatient Clinic Program (CBOC) throughout the United States.

Services Provided:

While the CBOC Program is specific to the needs of the veterans within the service area of the contracting VAMC, there are certain consistencies that cross all service and care lines. Our CBOC programs are tailored to the individual unique needs of each client but meet the requirement of providing high-quality healthcare to all veteran beneficiaries. Specific services include:

Primary Care Care of Occupational Illnesses and Injuries Yearly Physical Examination (vesting) Routine Medical Examination Management of Referrals to Medical Specialists Management of Referrals to Mental Health Specialists Preventive Medicine Counseling and Evaluation Case Management of Hospitalized Veterans Records, Reports, Forms, Communications Marketing Meeting with Veteran Service Organizations to promote preventive Health Measures and Benefits of the CBOC Program

Development Program Management:

Client-focused program support and contract administration Provider credentialing Program orientation Case management Continuity of care Equipment and technical support Physical facility compliance with NAPA, ADA, and LSC Enrollment of eligible veterans Marketing Medico/legal records requirements Performance improvement and quality monitoring/quality improvement

Benefits to Our Clients:

By outsourcing operation of Community Based Outpatient Clinics to CRA's trained professionals, the Department of Veterans Affairs gains:

Provision of primary health care services through a veteran-owned and operated health care management team Access to our national recruiting capabilities for healthcare personnel Quality on-site treatment of primary care issues and case management from patients requiring referral and /or hospitalization Improved compliance with federal and DVA regulatory requirements Documentation of primary care and specialty care medical encounters Improved access to veterans within reasonable commuting distances from their homes Improved communication between primary care providers and the servicing VAMC